Privacy Aggrement

User Agreement and Privacy Policy

  1. Approval/Acceptance of the Contract

You can subscribe to the Metbexler.Com system by filling out the user registration form, or using the social media networks memberships (Facebook, Twitter, Pinterest, etc.) on www.metbexler.com or through the web pages that include the web pages that you can access via this address. Each Metbexler.Com user accepts and undertakes to comply with the terms of this User Agreement and Privacy Policy ("Agreement") he/she concluded with "Metbexler Electronic Marketing" Limited Company (Tax No: 1305348701).

  1. Services

Metbexler offers the users of Metbexler.com system the possibility to order food from restaurants, cafes and suppliers registered in the Metbexler.Com system through the applications developed on internet, mobile phones, smart TV systems or similar platforms and other services related to this.

  1. Metbexler.Com User System
  • Each Metbexler.Com user has the "username" or e-mail address and "password" that he/she specifies.
  • Just as in an email address, a "Username" belongs to one member only and the username cannot be given or assigned to other members.
  • Each user must enter his/her username or registered email address and password for signing in/access to the systems that require Metbexler.Com membership. This process is described as logging in/signing in to the Metbexler.Com system. Users may also login to the other pages entering the Metbexler.Com system, with their username or e-mail address and password they use to login to the Metbexler.Com system, if they wish to, provided they accept the relevant user agreement.
  • "Password" is only available for the information of the user concerned. When the user forgets the password, Metbexler.Com will send an e-mail message to the e-mail address registered on the user's Metbexler.Com system on request to create a new password. The identification and protection of the password is entirely the responsibility of the user, and Metbexler.Com has no liability whatsoever for any disputes, problems or possible losses (damages) arising out of the use of the password.
  • Metbexler will notify its users via e-mail about new services or projects in the Metbexler.Com system through advertisements that are in the regions where the delivery address of the orders registered in the Metbexler.Com is located, and the advertisements they use in other ways. At the same time, Metbexler.Com users can share various promotions, campaigns and similar information, through any communication channel that users share with Metbexler.Com system including social media channels.
  • The name, surname, father's name, delivery address and contact number information that are defined by the user and registered in the Metbexler.Com system will be shared with the restaurant / cafe / supplier that will deliver the order for the quicker and correct delivery.
  • In the case that the information regarding the name, surname, delivery address and contact number registered in Metbexler.Com system are shared with restaurant / cafe / supplier, Metbexler has absolutely no responsibility for any discussion, problems or losses (damages) that may occur between the user and the restaurant / café / supplier or its employees (representatives).
  • Metbexler has all intellectual property rights on all other information (including confidential information), except for the publicly disclosed personal information regarding the use of the Metbexler.com system. Metbexler may issue reports on the basis of such publicly disclosed personal information and / or confidential information and user's other membership information declared publicly by the user or use such information and reports itself. And it may share these reports and / or statistics with its business partners and third parties with or without charge. These processes do not create contrast with the Privacy Policy.
  • Within the scope of this Agreement/On the basis of this agreement/ With this agreement, The User agrees to allow Metbexler to register, collect, process and transmit the personal (public / confidential) information registered in the Metbexler.Com system as well as to be used and processed for both domestic and international research, marketing, evaluation of user satisfaction level and other purposes, and also to conduct interviews and surveys regarding these information.
  • With this Agreement, The user allows his / her confidential personal information to be notified to third parties, transmitted across borders, and used and processed by third parties for the purposes stated above, by declaring it as public.
  • The user also allows Metbexler to record the time and the content of the telephone calls (recording conversations) made to Metbexler's call center, to communicate with him/her, to conduct interviews and surveys, to notify these call records to the third parties, to transmit across borders, and to make it available for the third parties to use and process these call records for the purposes stated above, for the purpose of learning and upgrading the quality of the services provided for the use of this Agreement and the Metbexler.com system.
  1. The rights and responsibilities of the User and the usage rules

When the user benefits from the service of Metbexler,

  • The User agrees and accepts that the information on the registration form is correct and, only one email address is assigned for each username created in Metbexler.Com, and he/she cannot change the assigned email address, a new email address is determined only if a new user is created on Metbexler.Com; that all responsibility for the possible losses (damages) of the user or third parties which may be caused by incorrect or incomplete information (such as forgetting password) belongs to the user, and in these cases, his/her Metbexler.Com membership will be canceled.
  • The User agrees and accepts that he / she is personally responsible for any transaction made with the "user name" or registered e-mail address;
  • The user agrees and accepts that the copyright and intellectual property rights of the services and programs provided at Metbexler.Com are owned by Metbexler and he/she will not, in any way, duplicate or share these programs;
  • The user agrees and accepts that he/she is solely responsible for his / her personal opinions, ideas, statements, files, and personal information displayed on Metbexler.Com system, internet, social networks, mobile phones, smart TV systems or similar platforms when using Metbexler.Com services, and that the Metbexler has no responsibility for any conflict, controversies, discussions, etc. between the restaurant/ cafe / supplier and the user and also for, including but not limited to, the losses and damages etc. that may arise, as a result thereof.
  • The user agrees and accepts that in some cases, the service provided could include content intended for persons over the age of 18, and Metbexler bears no responsibility for displaying such content in a manner contrary to morality; when such cases are reported to Metbexler, urgent measures will be taken to remove such content from the Metbexler.com system and from the menus of restaurants / cafes / suppliers.
  • The user agrees and accepts that Metbexler / Metbexler.Com is not responsible for the order, information, messages and files delivered to the wrong address, lost and / or missing during the use of Metbexler.Com services;
  • The user agrees and accepts that he/she will not use the Services provided by Metbexler.Com in any way other than the way/format specified by Metbexler.Com and / or illegally (unauthorized), and not modify any of the security settings at all, not use any of the information that apparently has been changed, and to pay all the material and moral damages incurred by Metbexler in the event of non-compliance with the aforementioned rules.
  • The user agrees and accepts that, in accordance with the relevant legislation on the sale and promotion of tobacco products, alcoholic beverages and other commodities prohibited by legislation, tobacco products, alcoholic beverages and other commodities prohibited by legislation is certainly not sold through Metbexler.Com, not to request the supply of tobacco products, alcoholic beverages and other commodities prohibited by legislation through Metbexler.Com, not to apply to the restaurants / cafes / suppliers for such a request, otherwise, the registration of the user on Metbexler.Com and this Agreement will be canceled.
  • The user agrees and accepts that Metbexler / Metbexler.Com is not responsible for any losses (damages) that may arise resulting from reading or use of user information by unauthorized person(s).
  • The user agrees and accepts that Metbexler / Metbexler.Com is not responsible for any losses (damages) that may arise resulting from the using, sharing or publishing of the sharings of the user by third parties without permission;
  • The user agrees and accepts that he/she will not use the user names, photographs and nicknames and send messages or comments which are threatening, immoral, racist, contrary to the laws of the Republic of Azerbaijan and international contracts, contain political contents, and violate the copyright and intellectual property rights of third persons,
  • The user agrees and accepts that the user names, photographs, correspondences, subject titles and nicknames added to the Metbexler.Com environment (system, network) will be in conformity with the general morality, respect and legal rules; that they will not contain political messages; and that all publishing, processing and reproduction, dissemination rights, transmission rights to the community/public through signal, audio and / or image transmitting means, and transmission rights to third parties, as well as all intellectual property rights, including personal property rights, related to such expressions, phrases, correspondences and photographs have been transferred to the Metbexler / Metbexler.Com
  • The user agrees and accepts that he/she will not disturb or threaten the other users.
  • The user agrees and accepts that he/she will not act in a way that will adversely affect the use of the Metbexler.Com system by other users;
  • The user agrees and accepts that he/she will not abuse the services provided in the Metbexler.Com system or any of the systems and processes developed depending on it and will not engage in any behavior (action or inaction) that violates the rights of other users of this system or brings damages to them, and be fully responsible for all losses (damages) incurred by the user in question and the Metbexler as a result of such abuse, and that Metbexler has the right to close or limit his/her account in the relevant service, or the username, profile photo and similar parts of the account, or to stop or terminate the placing of orders on Metbexler.Com, if such a violation (abuse, exploitation) is detected.
  • The user agrees and accepts that he/she will not publish, duplicate, and disseminate any material or information that contain insults to natural or legal persons, that is immoral, inappropriate, lie, defamatory or contrary to law, and in the event of failure to comply with them, that all liability is at his / her own discretion and that, as a result thereof, will fully indemnify all losses (damages) incurred by the Metbexler;
  • The user agrees and accepts that he/she will not advertise, not sell or offer to sell any goods or services, not conduct survey, interview and chain letter activities;
  • The user agrees and accepts that he/she will not send the information in other users' computers or information or programs that harm the security software;
  • The user agrees that all records obtained by using Metbexler.Com services or obtained materials are all within the consent of the user and that the damages to occur on his/her computer, loss of information and other losses shall solely belong to himself/herself and that he/she will not request any compensation from Metbexler/Metbexler.Com for the damages (loss) to be given to the program by the system;
  • The user agrees that he/she will not use Metbexler/Metbexler.Com services for commercial or advertisement purposes without the permission of Metbexler/Metbexler.Com;
  • The user agrees that Metbexler/Metbexler.Com can, at any time or constantly, track all system;
  • The user agrees that, if he/she violates the Agreement and Rules, Metbexler/Metbexler.Com will be entitled to make the necessary intervention and deprive user from using the services and cancel his/her membership;
  • The user agrees that Metbexler can use its own system for commercial purposes;
  • The user agrees that he/she will not acquire information which are forbidden to be shared according to the Legislation and not to share information that do not have sending authority such as chain mail, security software virus (and others);
  • The user agrees that he/she will not record, publish, exploit personal information belonging to others;
  • The user agrees to select one of the stated payment methods and to make the payment when placing orders on Metbexler.com;
  • Com notifies that it uses cookies/identification information in its system and cookies are the information parts transmitted to the cookie file in the hard disk of website user’s computer and these allow users to surf on Metbexler.Com and helps the contents suitable to the needs of the user’s who log on to the page when necessary, and it assumes and accepts the responsibility.
  1. Authorities granted to Metbexler/Metbexler.Com
  • Metbexler, at any time, can suspend or completely cease the operation of Metbexler.Com and/or system.
  • Metbexler/Metbexler.Com can temporarily suspend or completely cease the possibility of making alternative payment methods other than cash payment for users whose security are doubtful.
  • If the system temporarily or completely suspends alternative payment methods other than cash payment, Metbexler/Metbexler.Com will not have any responsibility towards users or third parties.
  • User name or e-mail and password shall be displayed and approved after the application areas designated by Metbexler.Com are completed. Metbexler.Com can prevent members who completely filled out the registry form or users to log into Metbexler.Com system from having a new password or from using their passwords indefinitely.
  • Metbexler shall exercise due care for providing services on time, securely and correctly and to have correct and reliable results from service purchase and to have the service quality meet the expectations, however it does not assume any responsibility for this.
  • Metbexler/Metbexler.Com is entitled to back up (collect) and delete some or all of the files, message occurring on the system as a result of user’s usage with periods as it deems suitable. Metbexler/Metbexler.Com will not be responsible for back up (collection) and deletion transactions.
  • Metbexler has the copy rights resulting from property and intellectual property of information, document, security program, design, graphic and other works it produces (prepares) and/or outsources.
  • Sales made via Metbexler.Com system are limited with the products that restaurant/café/supplier menus have at the time of the order. Restaurant/café/suppliers may not deliver the products which are suitable with the order but are not available at restaurant/café/suppliers at the time of the order. The fact that products are shown (placed) on Metbexler.Com system does not mean that they are reserved/on sale.
  • Com is entitled to publish, process the information, documents, security software, design, graphic and other works (for example user’s photographs, messages, poems, information, files added to the panel) prepared (produced) by users and published by themselves to the system with their own will, and to share them on social media networks and/or to transfer them to another address to be determined by Metbexler within Metbexler.Com or delete/remove them from system/web page. It is possible that these information can be copied, processed and/or published by others. In such cases, the user cannot request any copyright/compensation from Metbexler/Metbexler.Com.
  • The obligation to change the prices of products and services sold in Metbexler.Com system and to change the product contents and detailed information belong to the restaurant/café/supplier within Metbexler.Com system. When the price and product contents and detailed information are wrong, Metbexler.Com will inform the users and it may instruct the restaurant/café/supplier to deliver the products by correcting these mistakes or it may cancel the order.
  • Com shall exercise due care for having correct and honest comments about the products and services sold on the system however Metbexler/Metbexler.Com will not be responsible according to the problems, discussions and damages (losses) to occur as a result of fault and/or deficient notifications made by restaurant/café/suppliers about the order contents.
  • Metbexler may switch the user to the other web sites other than Metbexler.Com system. In this case, user agrees in advance that Metbexler.Com does not have any responsibility for the other pages.
  • Com may transform the services that do not require user membership to a service that requires membership after a specific time period, it may open new services, it may partially or completely change some services or make them paid services. In such case, user will be entitled to terminate the Agreement and leave the membership.
  • Com can make changes in the implementation of this Agreement, can change the current articles or add new articles with the purpose of complying with the technical requirements and legislation provided that they are not against the user.
  • com is not responsible for the contents, offered services, order delivery, prices and other issues of the member restaurants/cafés/suppliers.
  1. Usage Purpose

Users acknowledge that all orders placed on the Metbexler.Com system and all purchases are for personal use (consumption) only, and are not for resale and commercial purposes.

  1. Payment

Metbexler.Com users make the payment of the order (service) they place on Metbexler.Com, by selecting between the options offered by suitable restaurant/café/supplier in Metbexler.Com system and directly to such restaurant/café/supplier.

  1. Personal/Individual information

User agrees and declares that he/she consents Metbexler to record, gather, transmit, process, share with third parties and transmit abroad cross-border the open personal information such as name, surname, electronic-mail address for contact, order address/addresses, phone number etc. and confidential personal information (“Personal Information”) by making them clear within the scope of procedures stipulated by “Law on Personal Information” when he/she registers to Metbexler.Com and when he/she approves the User Agreement and Confidentiality Policy and then based on the operations within web site and Metbexler.Com system. Collection, transmission, processing of Personal Information and their transfer abroad to cross-border are based on the legal relationship established between User and Metbexler. Personal information can be processed by Metbexler and Metbexler.Com users within the scope of the relationship established in this agreement and by Metbexler and its business partners with whom it has contractual relationship for marketing, analysis, statistics purposes and it can be transmitted to and used by third parties and abroad. Further, Users agree and declare that they have clearly consented Metbexler and its business partners to record, process and list Personal Information, order information (restaurants/cafes/suppliers form which they place orders, type of order, orders, quantities, order time, order region, behaviors on web page (or similar mobile or electronic environment), order details etc.) and other information (“Information”) and to organize discussions and surveys and use it for ensuring a better service with third parties or to operate various operations or programs through Metbexler.Com.

  1. Legal Liabilities

Any process resulting from any legal change outside the scope of this Agreement is outside the responsibility of Metbexler and is exactly reflected in this Agreement.

  1. Order/product delivery

If, during the order/product delivery process carried out by restaurant/café/supplier, the user is not at the address he/she chose on Metbexler.Com system, the order will not be delivered to another address. If the user refuses to receive the order/product delivered by restaurant/café/supplier, said order product will not be delivered to the same address again. If this happens more than 3 times in 1 (one) month, user areas that his/her Metbexler.Com membership will be terminated and/or current agreement will be terminated and Metbexler will not be responsible for the discussions, damages (losses) arising from these.

  1. Payment return

Payment return is an issue between the orderer and restaurant/café/supplier and Metbexler will not have any responsibility for the possible disputes and damages (loss) regarding these.

  1. Record of Information and Evidence Liability

User information, orders, comments/evaluations registered in Metbexler.Com system are kept for maximum 1 (one) year in accordance with Privacy Policy of Metbexler.Com. Information and user records kept in Metbexler.Com system shall be binding and concrete evidences in case of all disputes to arise from the implementation of this Agreement.

  1. Applicable law and competent court

 This Agreement is subject to the laws of the Republic of Azerbaijan. The courts of the Republic of Azerbaijan are authorized to settle any disputes that may arise in connection with the implementation of this Agreement.

  1. Enforcement date

This Agreement enters into force between the parties after the user completes the registration form and confirms the e-mail addressed to the electronic (e-mail) address indicated on the form, and remains in effect indefinitely.

  1. Termination

 The parties may terminate this Contract at any time. If the contract is terminated, it will terminate the other liabilities of the parties excluding debt payment oblations.

  1. Our personal contact information

In order to place an order via Metbexler.Com you need to hare you name, surname, physical address for order delivery (including street name, township, province information), contact number and other real life information with us. You can edit your information and correct mistakes after logging in. If you wish to see and change the details of the information you have shared with us, you can access your account details by clicking “Membership Information” on the user home page. Depending on your localization, you can have more than one order delivery addresses. Some of your personal information (name, surname, your registered address for the order delivery and your contact number) are shared with restaurant/café/supplier. These information are also used for improving Metbexler.Com usage, contacting you, and when it is mandatory to use for in-house needs and legal reasons. These information can be shared with our employees and third parties in order delivery stages or they can be used for analysis and support for Metbexler.Com system. Your information, other than those stated in the privacy policy, will not be shared with third parties without your permission or your information will not be sold to third parties.

  1. Your e-mail address

In order to open an account, you need to have an e-mail address. Your e-mail address is used for contacting our online, accepting the order when you place an order, informing you when there is a problem or in relation to a commercial. If you wish to change your e-mail address, you can enter your account details by clicking on “My Membership Information” link on the user home page. If you do not have an e-mail address, you cannot register to Metbexler.Com and give orders. Some of your personal information (name, surname, your registered address for the order delivery and your contact number) are shared with restaurant/café/supplier. These information are also used for improving Metbexler.Com usage, contacting you, and when it is mandatory to use for in-house needs and legal reasons. These information can be shared with our employees and third parties in order delivery stages and they can be used for analysis and support for Metbexler.Com system. Your information, other than those stated in the privacy policy, will not be shared with third parties without your permission or your information will not be sold to third parties.

  1. Your order information

We can gather information such as payment form of the order, order details, order amount, discount coupons used. These information are used for analyzing and improving Metbexler.Com usage. These information can be shared with our employees or third parties during order delivery stages or they can be used for web site usage analysis and support.

  1. Navigation and clicking information

While visiting Metbexler.Com (website) the pages you visit and the buttons you click and all navigation and clicking information of the links are recorded in order to obtain the pages you saw, the time period you spent in a page, ordering process etc. information. These information do not reveal your identity or do not make a direct connection with your name. These information can be used for completing the order you place on Metbexler.Com, its analysis and development, increasing Metbexler.cOm usage, to obtain information when legally required and to make campaigns, promotion and directions on websites belonging to Metbexler.Com or third parties. These information can be shared with our employees or third parties in delivery process of the orders or can be used for analysis and support of web site usage.

  1. Cookies

Cookies are small files that record your preferences to your compute when you visit Metbexler.Com. Cookies are used for reminding you which products you had in your shopping basket, to remember you when you login to Metbexler.Com again, to publish the commercials that you may like on the homepage and to provide you the best quality service. They do not carry any personal or special information. They do not harm your computer. You have to permit these cookies in order to order via Metbexler.Com. If you wish, you can delete these cookies from your computer or you can block them. The things to know about cookies are:

  • We can use cookies in order to determine your identity and to keep the suitable settings after you log in to website.
  • Most of the cookies are “session cookies”, that means they are deleted from your computer once you complete your operation.
  • If your internet device allows, you may reject cookies.
  • You can encounter the cookies of third parties who have commercials on Metbexler.Com, however we do not control these.